DocketServe field guide

Evaluate the workflow your staff will use every day.

A firm’s evaluation should test the work of attorneys, paralegals and billing staff—not just whether an account can be created.

Updated September 26, 2026 · DocketServe editorial team

Test a request handoff

Have one staff member prepare a practice request and another review it. Check whether the recipient, documents and instructions are clear without a separate explanation.

Review account boundaries

Verify which colleagues can see and update a matter. Confirm the intended access before uploading sensitive documents or inviting additional staff.

Follow the file through closeout

  • Can staff distinguish an attempt, completion and nonservice?
  • Can the reviewer locate the right return and identify a needed correction?
  • Can billing match the invoice to the firm’s case reference?

Continue exploring

Paperwork with less retyping

Analyze & Prefill reads text PDFs and uses on-device OCR for scanned pages. Review and correct the suggested details before submission. English scanned-page reading supports up to 25 scanned pages per analysis. Difficult scans may need manual entry.

Received Date fills automatically. Plaintiff and service-target details are entered once in the target section. The original documents remain part of the job.

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